Psychosocial Impact of Joblessness Due to Covid-19 Pandemic: A Case of Hotel Workers from The Philippines

Mike Haizon M. David, MSHRM, Alfer S. Sanchez, CHP, MSHTM, Ilyn M. Mendoza, MSHRM


The hospitality industry faced extraordinary challenges as opposed to the pandemic that causes the decrease of occupancy rate until 4% for economy hotels and 15% for luxury hotels. This condition affects to joblessness of the hotel workers. The study focuses on the psychosocial impact of joblessness due to the covid-19 pandemic on the hotel workers.  A qualitative research design was used in this study. Data gathered was from the point of view of the hotel workers of the industries done through interviews online. The implication of the study reveals the challenges brought by this pandemic are mostly loss of revenues leading to employee layoffs. The study reveals that despite the pandemic faced by the industries, the resiliency of Filipinos was evidently seen. Furthermore, the hospitality industry distinguished the impact of Covid-19 on the well-being of hotel workers. Thus, results from this study can be used by companies to develop a more efficient coping mechanism for unforeseen situations like pandemics and any other circumstances unpredicted by humankind.


psychosocial impact; joblessness; covid-19 pandemic; hotel workers

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